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FAQ'S
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FAQ'S
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FAQ'S
Everything You Need Before You Start



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OUR STORY
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OUR STORY
Quick navigation
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OUR STORY
Quick navigation
Brand design
UX + UI design
Development
Full-service creative
No handoffs
Async + Slack
Updates every 2 days
Post-launch support
Brand design
UX + UI design
Development
Full-service creative
No handoffs
Async + Slack
Updates every 2 days
Post-launch support
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FAQ
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FAQ
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FAQ
Getting started
What do you need to kick off
Goals, success metrics, audience, key flows, existing assets, constraints, and one owner.
What do you need to kick off
Goals, success metrics, audience, key flows, existing assets, constraints, and one owner.
What do you need to kick off
Our MVP design packages start at $3,000, depending on complexity, scope, and timelines
Can we start with just an idea
Yes. We shape it, scope it, and prototype it.
Can we start with just an idea
Yes. We shape it, scope it, and prototype it.
Can we start with just an idea
Usually 4–6 weeks for strategy, UX, and UI delivery, ready for dev handoff.
Do you sign NDAs
Yes. Ours or yours.
Do you sign NDAs
Yes. Ours or yours.
Do you sign NDAs
Yes. Ours or yours.
Can you audit our current product first
Yes. We run a UX audit and propose a roadmap.
Can you audit our current product first
Yes. We run a UX audit and propose a roadmap.
Can you audit our current product first
We run discovery workshops to define user journeys, goals, and pain points.
Can you help define success metrics
Yes. We align UX metrics to business KPIs.
Can you help define success metrics
Yes. We align UX metrics to business KPIs.
Can you help define success metrics
Yes. We align UX metrics to business KPIs.
Do you work on-site
Remote-first. On-site for workshops if needed.
Can you help define success metrics
Yes. We align UX metrics to business KPIs.
Can you help define success metrics
Yes. We align UX metrics to business KPIs.
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FAQ
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FAQ
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FAQ
Pricing & contracts
How do you price
Three productized monthly plans. Custom quotes for unique scopes.
What do you need to kick off
Goals, success metrics, audience, key flows, existing assets, constraints, and one owner.
What do you need to kick off
Our MVP design packages start at $3,000, depending on complexity, scope, and timelines
Retainer vs fixed project - how to choose
Ongoing needs → retainer. Finite scope → fixed.
Can we start with just an idea
Yes. We shape it, scope it, and prototype it.
Can we start with just an idea
Usually 4–6 weeks for strategy, UX, and UI delivery, ready for dev handoff.
What changes price the most
Scope, timelines, research depth, integrations, and team size.
Do you sign NDAs
Yes. Ours or yours.
Do you sign NDAs
Yes. Ours or yours.
Do you charge by the hour
No. Outcomes, not hours.
Can you audit our current product first
Yes. We run a UX audit and propose a roadmap.
Can you audit our current product first
We run discovery workshops to define user journeys, goals, and pain points.
Do you offer trials or pilots
Yes. One-month pilot on retainers.
Can you help define success metrics
Yes. We align UX metrics to business KPIs.
Can you help define success metrics
Yes. We align UX metrics to business KPIs.
Any discounts
Multi-month or multi-product engagements.
Can you help define success metrics
Yes. We align UX metrics to business KPIs.
Can you help define success metrics
Yes. We align UX metrics to business KPIs.
Payment terms
Retainers prepaid monthly. Projects 50/30/20.
Can you help define success metrics
Yes. We align UX metrics to business KPIs.
Can you help define success metrics
Yes. We align UX metrics to business KPIs.
Currencies
USD/EUR/INR
Can you help define success metrics
Yes. We align UX metrics to business KPIs.
Can you help define success metrics
Yes. We align UX metrics to business KPIs.
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FAQ
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FAQ
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FAQ
Process & collaboration
What’s your process
Discover → Strategize → Design → Develop → Grow.
What do you need to kick off
Goals, success metrics, audience, key flows, existing assets, constraints, and one owner.
What do you need to kick off
Our MVP design packages start at $3,000, depending on complexity, scope, and timelines
How often do we meet
Weekly sprints + async Slack/ClickUp updates.
Can we start with just an idea
Yes. We shape it, scope it, and prototype it.
Can we start with just an idea
Usually 4–6 weeks for strategy, UX, and UI delivery, ready for dev handoff.
Will you challenge our assumptions
Yes. Respectfully, with data.
Do you sign NDAs
Yes. Ours or yours.
Do you sign NDAs
Yes. Ours or yours.
How do you collect feedback
Structured comments in Figma + sprint reviews
Can you audit our current product first
Yes. We run a UX audit and propose a roadmap.
Can you audit our current product first
We run discovery workshops to define user journeys, goals, and pain points.
Do you provide status reports
Yes. Weekly summaries + monthly impact reports.
Can you help define success metrics
Yes. We align UX metrics to business KPIs.
Can you help define success metrics
Yes. We align UX metrics to business KPIs.
How do you handle scope creep
Change log, estimate, approval, then proceed.
Can you help define success metrics
Yes. We align UX metrics to business KPIs.
Can you help define success metrics
Yes. We align UX metrics to business KPIs.
Who is our point of contact
A lead designer/PM. One thread. Zero chaos.
Can you help define success metrics
Yes. We align UX metrics to business KPIs.
Can you help define success metrics
Yes. We align UX metrics to business KPIs.
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FAQ
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FAQ
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FAQ
Deliverables & handoff
What do we get
Figma sources, prototypes, tokens, design system, exports, and specs.
What do you need to kick off
Goals, success metrics, audience, key flows, existing assets, constraints, and one owner.
What do you need to kick off
Our MVP design packages start at $3,000, depending on complexity, scope, and timelines
Do you document decisions
Yes. Notion or PDF decision logs.
Can we start with just an idea
Yes. We shape it, scope it, and prototype it.
Can we start with just an idea
Usually 4–6 weeks for strategy, UX, and UI delivery, ready for dev handoff.
How do you hand off to devs
Figma inspect + component specs + API notes.
Do you sign NDAs
Yes. Ours or yours.
Do you sign NDAs
Yes. Ours or yours.
Do you QA builds
Yes. Design QA and functional checks.
Can you audit our current product first
Yes. We run a UX audit and propose a roadmap.
Can you audit our current product first
We run discovery workshops to define user journeys, goals, and pain points.
Who owns files and IP
You, after final payment.
Can you help define success metrics
Yes. We align UX metrics to business KPIs.
Can you help define success metrics
Yes. We align UX metrics to business KPIs.
Can you create a living design system
Yes. With maintenance plans.
Can you help define success metrics
Yes. We align UX metrics to business KPIs.
Can you help define success metrics
Yes. We align UX metrics to business KPIs.
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FAQ
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FAQ
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FAQ
Security, NDA & IP
Where do you store assets
Secure cloud with restricted access.
What do you need to kick off
Goals, success metrics, audience, key flows, existing assets, constraints, and one owner.
What do you need to kick off
Our MVP design packages start at $3,000, depending on complexity, scope, and timelines
Do you handle PII
Only if required. With least-privilege rules.
Can we start with just an idea
Yes. We shape it, scope it, and prototype it.
Can we start with just an idea
Usually 4–6 weeks for strategy, UX, and UI delivery, ready for dev handoff.
Open-source usage
Yes, when appropriate and compliant.
Do you sign NDAs
Yes. Ours or yours.
Do you sign NDAs
Yes. Ours or yours.
Who owns concepts not used
You own project outputs; unused explorations can be reused unless restricted in contract.
Can you audit our current product first
Yes. We run a UX audit and propose a roadmap.
Can you audit our current product first
We run discovery workshops to define user journeys, goals, and pain points.
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LET’S CONNECT
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LET’S CONNECT
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LET’S CONNECT
Book a 30-min Call
With Desisle, every part of your website & app works together to build clarity, trust, and momentum - not just visual polish, but real purpose.
+91 9606966822
Services
© 2025 Desisle. All rights reserved.
With Desisle, every part of your website & app works together to build clarity, trust, and momentum - not just visual polish, but real purpose.
+91 9606966822
Services
© 2025 Desisle. All rights reserved.
With Desisle, every part of your website & app works together to build clarity, trust, and momentum - not just visual polish, but real purpose.
+91 9606966822
Services
© 2025 Desisle. All rights reserved.
