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WHY MVP DESIGN MATTERS

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WHY MVP DESIGN MATTERS

Data-Backed UX Audits and Strategy Workshops for SaaS Growth

When your product metrics flatten signups slow, retention drops, NPS dips the problem isn’t always marketing. It’s often UX friction hiding in plain sight.

At Desisle, we audit your SaaS product to uncover those hidden blockers, align teams around insights, and build a roadmap for growth.

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WHAT’S REALLY BREAKING YOUR UX

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WHAT’S REALLY BREAKING YOUR UX

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WHAT’S REALLY BREAKING YOUR UX

Why Every SaaS Product Needs a UX Audit

A UX audit reveals what’s breaking the experience before users churn. We pair it with a strategy workshop to realign product, design, and business around real-world usability.

A UX audit reveals what’s breaking the experience before users churn. We pair it with a strategy workshop to realign product, design, and business around real-world usability.

Ishtiaq Shaheer

Founder at Desisle

Onboarding drop-offs at step two.

Users clicking but not converting.

Complex dashboards confusing power users.

Support tickets rising faster than revenue

Brand design

UX + UI design

Development

Full-service creative

No handoffs

Async + Slack

Updates every 2 days

Post-launch support

Onboarding drop-offs at step two.

Users clicking but not converting.

Complex dashboards confusing power users.

Support tickets rising faster than revenue

Brand design

UX + UI design

Development

Full-service creative

No handoffs

Async + Slack

Updates every 2 days

Post-launch support

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OUR STEP-BY-STEP APPROACH

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OUR STEP-BY-STEP APPROACH

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OUR STEP-BY-STEP APPROACH

Our UX Audit & Strategy Process

*Phase 1*

Discovery & Data Analysis (1 week)

We analyze your analytics, heatmaps, and funnels to identify usability patterns. Deliverable: Data Insights Report

*Phase 1*

Discovery & Data Analysis (1 week)

We analyze your analytics, heatmaps, and funnels to identify usability patterns. Deliverable: Data Insights Report

*Phase 1*

Discovery & Data Analysis (1 week)

We analyze your analytics, heatmaps, and funnels to identify usability patterns. Deliverable: Data Insights Report

*Phase-2*

Heuristic Evaluation (1 week)

We benchmark your product against 100+ SaaS UX principles and usability heuristics. Deliverable: UX Audit Deck

*Phase-2*

Heuristic Evaluation (1 week)

We benchmark your product against 100+ SaaS UX principles and usability heuristics. Deliverable: UX Audit Deck

*Phase-2*

Heuristic Evaluation (1 week)

We benchmark your product against 100+ SaaS UX principles and usability heuristics. Deliverable: UX Audit Deck

*Phase-3*

User Flow Mapping (1 week)

We map user journeys and pinpoint cognitive friction across tasks. Deliverable: Journey Maps + Priority List

*Phase-3*

User Flow Mapping (1 week)

We map user journeys and pinpoint cognitive friction across tasks. Deliverable: Journey Maps + Priority List

*Phase-3*

User Flow Mapping (1 week)

We map user journeys and pinpoint cognitive friction across tasks. Deliverable: Journey Maps + Priority List

*Phase-4*

Strategy Workshop (2 days)

We run collaborative workshops with your team to prioritize fixes and define design KPIs. Deliverable: Action Roadmap + Next Steps

*Phase-4*

Strategy Workshop (2 days)

We run collaborative workshops with your team to prioritize fixes and define design KPIs. Deliverable: Action Roadmap + Next Steps

*Phase-4*

Strategy Workshop (2 days)

We run collaborative workshops with your team to prioritize fixes and define design KPIs. Deliverable: Action Roadmap + Next Steps

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WHAT’S INSIDE OUR UX AUDIT

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WHAT’S INSIDE OUR UX AUDIT

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WHAT’S INSIDE OUR UX AUDIT

What’s Included in Every UX Audit

END-TO-END UX

END-TO-END UX


  • Full heuristic analysis of SaaS product

  • UX flow audit (activation, onboarding,
    dashboard, billing)

  • Accessibility & usability scoring

  • UX performance summary

  • Competitive UX benchmark report

  • 2-day strategy workshop

  • 30-day roadmap for improvements


  • Full heuristic analysis of SaaS product

  • UX flow audit (activation, onboarding,
    dashboard, billing)

  • Accessibility & usability scoring

  • UX performance summary

  • Competitive UX benchmark report

  • 2-day strategy workshop

  • 30-day roadmap for improvements


  • Full heuristic analysis of SaaS product

  • UX flow audit (activation, onboarding,
    dashboard, billing)

  • Accessibility & usability scoring

  • UX performance summary

  • Competitive UX benchmark report

  • 2-day strategy workshop

  • 30-day roadmap for improvements

USER-VALIDATED DESIGN


  • Post-audit redesign sprint

  • User testing with target audience

  • Heatmap and analytics integration

USER-VALIDATED DESIGN


  • Post-audit redesign sprint

  • User testing with target audience

  • Heatmap and analytics integration

USER-VALIDATED DESIGN


  • Post-audit redesign sprint

  • User testing with target audience

  • Heatmap and analytics integration

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CLARITY THAT DRIVES GROWTH

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CLARITY THAT DRIVES GROWTH

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CLARITY THAT DRIVES GROWTH

What You’ll Gain

Clarity on why users drop off.

Clarity on why users drop off.

Clarity on why users drop off.

A clear roadmap for improving UX.

A clear roadmap for improving UX.

A clear roadmap for improving UX.

Prioritized list of usability issues with estimated ROI.

Prioritized list of usability issues with estimated ROI.

Prioritized list of usability issues with estimated ROI.

Design strategy aligned with business KPIs

Design strategy aligned with business KPIs

Design strategy aligned with business KPIs

Team alignment between product, design, and dev.

Team alignment between product, design, and dev.

Team alignment between product, design, and dev.

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FAQ

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FAQ

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FAQ

What Founders Ask Before a UX Audit

How long does a SaaS UX audit take

Usually 2–3 weeks, including the workshop and final roadmap.

What tools do you use during audits

Figma, Hotjar, Mixpanel, GA4, heuristic templates, and SaaS-specific usability scorecards.

Do I need a full redesign after the audit

Not always. Many clients fix top issues first then decide on redesigns later.

Can you run audits remotely

Yes all workshops are fully virtual and collaborative.

Will the audit affect our current users

No. It’s an analytical process no live product changes until you approve solutions.

How long does a SaaS UX audit take

Usually 2–3 weeks, including the workshop and final roadmap.

What tools do you use during audits

Figma, Hotjar, Mixpanel, GA4, heuristic templates, and SaaS-specific usability scorecards.

Do I need a full redesign after the audit

Not always. Many clients fix top issues first then decide on redesigns later.

Can you run audits remotely

Yes all workshops are fully virtual and collaborative.

Will the audit affect our current users

No. It’s an analytical process no live product changes until you approve solutions.

How long does a SaaS UX audit take

Usually 2–3 weeks, including the workshop and final roadmap.

What tools do you use during audits

Figma, Hotjar, Mixpanel, GA4, heuristic templates, and SaaS-specific usability scorecards.

Do I need a full redesign after the audit

Not always. Many clients fix top issues first then decide on redesigns later.

Can you run audits remotely

Yes all workshops are fully virtual and collaborative.

Will the audit affect our current users

No. It’s an analytical process no live product changes until you approve solutions.

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LET’S CONNECT

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LET’S CONNECT

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LET’S CONNECT

Book a 30-min Call

With Desisle, every part of your website & app works together to build clarity, trust, and momentum - not just visual polish, but real purpose.

With Desisle, every part of your website & app works together to build clarity, trust, and momentum - not just visual polish, but real purpose.

With Desisle, every part of your website & app works together to build clarity, trust, and momentum - not just visual polish, but real purpose.