Glossary / AI & Machine Learning UX

What is Confidence Score?

A signal that tells users how certain an AI model is about a prediction or recommendation. It is often shown as a percentage or a simple high, medium, or low label.

Definition

A signal that tells users how certain an AI model is about a prediction or recommendation. It is often shown as a percentage or a simple high, medium, or low label.

Why it matters

Confidence-aware UX helps users know when to trust the system and when to verify manually.

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