Glossary / UX Design Fundamentals
The expectations users bring to a product based on prior experience. Products feel intuitive when they align with those expectations and confusing when they break them without a good reason.
Definition
The expectations users bring to a product based on prior experience. Products feel intuitive when they align with those expectations and confusing when they break them without a good reason.
Matching mental models reduces friction and makes products easier to learn.
More terms
Comparing two versions of a design to see which one performs better with real users. You change one variable, like a headline, CTA, or layo…
The portion of a web page visible without scrolling. It is the first screen users see, which makes it the highest-impact real estate on the…
Designing digital products so people with disabilities can use them, including users with visual, motor, cognitive, or hearing impairments.…
